Privacy policy

Effective Date: October 28, 2025

Your privacy matters to us.

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.get.trulysocial.com (the "Site") and use any services provided by Truly Social ("we," "us," or "our"). By using the Site and our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information:
When you use our Site or services, we may collect personal information such as your name, email address, phone number, mailing address, business information, social media account details (with permission), and payment information.

Usage Data:
We may automatically collect certain information through cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on the Site.

2. How We Use Your Information

We use the collected information to:

  • Provide and deliver services, including managing social media platforms on your behalf.

  • Create, schedule, and publish content aligned with your brand strategy.

  • Communicate with you regarding updates, invoices, inquiries, and project status.

  • Process payments and fulfill administrative needs.

  • Improve our Site functionality and service offerings.

  • Maintain the security of our systems.

3. Use of Social Media Platforms on Behalf of Clients

As part of our services, we may access, manage, and publish content to your social media accounts (e.g., Instagram, Facebook, LinkedIn, TikTok) with your explicit permission.

  • You are responsible for providing safe, legal access to accounts.

  • Access is restricted to authorized Truly Social personnel.

  • We will never share your login credentials with third parties.

  • Upon termination of services, access will be removed unless otherwise agreed.

4. Portfolio & Marketing Use

With your permission, we may showcase completed work, including logos, social media content, or campaign examples, on our website, marketing materials, or portfolio.

  • No confidential or sensitive information will be shared without explicit consent.

  • Permission to feature your brand can be granted or revoked in writing at any time.

5. Sharing Your Information

We do not sell, trade, or rent your personal data. We may share limited information with trusted third-party vendors (e.g., payment processors, analytics providers, email services) solely to carry out services on our behalf. All third parties are required to adhere to confidentiality and data protection standards.

6. Data Retention

We retain personal information for up to 2 years after the end of a client relationship, unless a longer retention period is required by law. After this period, data will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. These tools help us remember user preferences and track activity for analytics purposes. You can manage your cookie preferences in your browser settings.

9. Your Rights

  • Access & Correction: You can request to review or update personal data we hold about you.

  • Opt-Out: You may opt out of promotional communications by following the unsubscribe link in our emails or contacting us directly.

  • Data Deletion: You may request deletion of your data, subject to legal or contractual obligations.

10. Children’s Privacy

Our Site and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. CCPA Compliance (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used.

  • The right to request access to or deletion of your personal information.

  • The right to opt-out of the sale of your personal information (we do not sell personal data).

To exercise any of these rights, please contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with a new effective date. Continued use of the Site constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Truly Social
Jaden Nazarian / Founder
Email: Hello@GetTrulySocial.com

Thank you for trusting Truly Social with your information and your brand.